Gilman USA Customer Feekback Form

Gilman USA’s
Customer and user survey

Please complete the information below.

Please give us a few minutes of your time to answer these 9 questions. By completing the survey, you are helping us maintain our ISO 9001-14001 standards and improve our products and services. Your privacy is very important to us. Any information you provide is confidential and will not be shared with a third party.

* = required fields

*Your Name:
*Title:
*Company:
*Address:
*City:
*State:
*ZIP/Postal Code:
*Country:
*Phone:
*E-mail:

If you haven’t purchased from Gilman USA (formerly Russell T. Gilman, Inc.), skip to questions 8 and 9.

1. Did you receive a prompt quotation? Yes No Comment:
2. What items or services were ordered and when?
3. Was your order on time? Yes No Comment:
4. Was the lead-time acceptable? Yes No Comment:
5. Did the quality of the product meet your expectations? Yes No Comment:
6. Were you prepared for the proper installation and commissioning of the product? Yes No Comment:
7. Did the product investment meet your form, function and life cycle requirements? Yes No Comment:
8. How could we improve our literature and web site information? Comment: 9. How could we help you meet your manufacturing engineering goals through our products and services? Comment:

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