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  R.T. Gilman’s
Customer and user survey 

Please complete the information below.


Please give us a few minutes of your time to answer these 9 questions. By completing the survey, you are helping us maintain our ISO 9001-14001 standards and improve our products and services. Your privacy is very important to us. Any information you provide is confidential and will not be shared with a third party.

* = required fields


*Your Name:

*Title:

*Company:

*Address:

*City:

*State:

*ZIP/Postal Code:

*Country:

*Phone:

*E-mail:

 

 

If you haven’t purchased from R.T. Gilman (formerly Russell T. Gilman, Inc.), skip to questions 8 and 9.

 

 

1. Did you receive a prompt quotation?

Yes           No

Comment:

 

2. What items or services were ordered and when?

 

3. Was your order on time?

Yes           No

Comment:

 

4. Was the lead-time acceptable?

Yes           No

Comment:

 

5. Did the quality of the product meet your expectations?

Yes           No

Comment:

 

6. Were you prepared for the proper installation and commissioning of the product?

Yes           No

Comment:

 

7. Did the product investment meet your form, function and life cycle requirements?

Yes           No

Comment:

 

8. How could we improve our literature and web site information?

Comment:

9. How could we help you meet your manufacturing engineering goals through our products and services?

Comment:

 

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Latest news
 

NEW customer and user survey form. We welcome your suggestions on how we can improve R.T. Gilman’s products and services.
Read more »

 

NEW R.T. Gilman precision rotary and linear motion engineering and contract manufacturing services.
Read more »

 

 

 
 

Contact your local representative for application engineering and sales assistance